Get in Touch With Us
Whether you've spotted something that needs updating, have a question about how sweepstakes casinos work, or want to share feedback on our reviews, we're glad you're here. This page explains the best way to reach us and what happens after you do.
How to Reach the Sweeps Casinos Team
Email is the most direct way to contact us. Every message is read by a real person, and we aim to reply within two working days. Reach us at [email protected].
To help us respond quickly, it's worth mentioning the nature of your enquiry in the subject line — whether it's a content question, a factual correction, or a business matter. A little context at the start means we can get your message to the right person without delay.
What You Can Write to Us About
We hear from a wide range of readers. Some of the most common reasons people get in touch include:
- Questions about sweepstakes casinos — If something in our reviews or guides isn't clear, or you'd like more detail on a topic such as how Sweepstakes Coins work or which platforms are available in your state, feel free to ask.
- Factual corrections and updates — Sweepstakes casino offers, eligibility rules, and state availability change frequently. If you've noticed something that looks out of date or inaccurate, we take that seriously and will investigate promptly.
- Content suggestions — Is there a platform, topic, or question you'd like us to cover? Reader input genuinely shapes what we research and publish next.
- Editorial and partnership enquiries — If you represent a sweepstakes or social casino platform and would like to discuss how we work, please introduce yourself and outline what you have in mind. Our editorial rankings are based on independent research, not commercial arrangements.
- Responsible play concerns — If you or someone you know is finding it difficult to manage their time or spending on social casino platforms, mention it in your message and we'll point you toward appropriate support resources.
What to Expect After You Write to Us
We don't send automated replies in place of a real response. When your message arrives, a member of the team reads it and follows up directly. Our target turnaround is two working days. During particularly busy periods it may take a little longer, but we will always get back to you.
If your message relates to a factual error on one of our pages — for example, an incorrect welcome offer, a change in a platform's state eligibility, or an outdated redemption threshold — we'll review the relevant content and update it where the evidence supports a change.
About Our Editorial Standards
The reviews and comparisons on this site are produced through independent research. Our editor, Isabel Navarro, oversees all published content to ensure platforms are assessed on the factors that actually matter to readers: game variety, transparency of the dual-currency model, the fairness of redemption conditions, and the availability of free entry options.
Commercial relationships with platforms — where they exist — do not determine how we rank or describe them. We may earn a commission when readers follow a link and sign up, but that arrangement does not buy a higher position or a more favourable write-up. If you believe a review misrepresents a platform, we want to hear about it.
A Few Things Worth Knowing
We cover sweepstakes and social casino platforms for readers in the US. Because availability varies significantly by state — and because operators can change their eligible states at any time — we encourage readers to verify the current terms directly with any platform before signing up. Nothing on this site should be read as legal advice about whether a particular sweepstakes casino is permitted where you live.
If your question is about how the sweepstakes model works, what distinguishes Gold Coins from Sweepstakes Coins, or how prize redemption is handled, our main reviews and guides are a good starting point. And if you still have questions after reading, email us — that's exactly what we're here for.
We look forward to hearing from you.